Carrie Batalon and Nick Shertzer
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I'm having issues with Adobe corruption.
PDF corruption from client using Mac Preview to edit the file instead of Adobe.
Here is the workaround. Preview the PDF in Google Chrome and hit Print, then choose “Save as PDF” as the printer.
That is how to get a clean copy.
Let me know if you need an in person walkthrough.
“[SOLVED] Text hidden on PDF form fields until clicked on
8 July 2013 by Adrian Gordon
Problem
You’ve got a PDF with form fields enabled. People are completing the form, saving the information and sending it back – however when you open the document the form fields appear empty.
When you click on the form fields the text appears, when you click away the text is hidden again.
Solution
This mysterious issue has been reported for several years without a fix from Adobe, however there does appear to be a workaround if you have the Adobe Acrobat software.
The issue appears to stem from Apple Mac users completing the form using the ‘preview’ software – which allows Mac computers to open PDF documents without AdobeReader being installed. The preview software appears to be corrupting the PDF, saving the form information but not displaying it correctly.”
Click to File for Outlook – Installation, Configuration, and Usage
INSTALLATION
- Uninstall any previous version of Click to File from (WIN+X) Control Panel > Uninstall a Program > Click to File > Uninstall
- Download the latest version of Click to File here: http://justclicktofile.com/ctfoutlook2015.exe
- Install by authorizing security prompts and accepting all defaults.
Continue reading “Click to File for Outlook – Installation, Configuration, and Usage”
How to Export Time Matters Data as an Excel Query
When migrating data to a cloud hosted practice management provider (such as Clio), the Time Matters data export is ok to grab most data such as contacts, matters, and events. But what about emails? Here is a trick that will get all that data out of Time Matters and into an Excel XLSX spreadsheet.
(Note: I used Excel 2007) Continue reading “How to Export Time Matters Data as an Excel Query”
How To Move a Time Matters and PCLaw Database to a New Server
This is an updated post to my previous entry regarding moving LNTPA Practice Advantage 9 to a new server. This time I had to move Time Matters 11 from SBS 2003 server running SQL 2005 SP2 (Server A) to Server 2012 R2 running SQL 2008 R2 Express (Server B). Time Matters specifically has to be installed as a blank database first to let the built in SQL security accounts be created, then you run a SQL query to reset the permissions after attaching the copied MDF / LDF files. Here is how to do it. Continue reading “How To Move a Time Matters and PCLaw Database to a New Server”
How to Remove a Clio Matter from My Drive
When you sync a matter to your local desktop from Clio using Google Drive, every change you make to that folder and its files is reflected in Clio. That includes deleting the folder!
DO NOT DELETE a folder from your My Drive if you are done working on a matter and no longer need it to sync to your computer. This will delete the folder in Clio for everyone!
Instead, when you are finished with a matter and no longer need it to sync to your My Drive, follow these steps to REMOVE the folder:
Continue reading “How to Remove a Clio Matter from My Drive”
Open PDF Files from Clio in Adobe (not Chrome)
When you open a PDF file from Clio (or Google Drive), the file likes to open in your web browser as a preview. Here is how to force Chrome to open that PDF in Adobe Acrobat (or any default PDF application).
Open Chrome and in the address bar, type: chrome://plugins/
(Hit Enter)
Disable “Chrome PDF Viewer” and “Adobe Reader” (click “Disable” – disabled items appear to have a grey background)
Continue reading “Open PDF Files from Clio in Adobe (not Chrome)”
Superfish, Man-in-the-middle, and SSL
A new type of malware has been discovered that breaks SSL encryption, mainly to insert ads in your browsing. This “Superfish” style vulnerability means that even when you connect to your email, bank, 401(k), or even health insurance site, the connection is being re-routed on the fly to the bad guys servers but your browser will still show that green lock saying the connection is secure.
Uploading Client Documents to Google Drive / Clio
Please use the following instructions to upload your individual matters to Clio.
1. Open Google Chrome and browse to http://drive.google.com
2. Search your Matter Number. Click the drop down ‘search options’ and check “Search ****.com”. Hit Enter or click the Blue search button.
Continue reading “Uploading Client Documents to Google Drive / Clio”
Using Google Drive instead of Email Attachments
There are many reasons you may want to use your Google Drive to send a file to a client or colleague. It is a secure way to send very large files easily. In this post, I will outline how to set up Google Drive on your computer to sync your files to the cloud and how to share those files.
Traditional email is like sending a postcard. Every stop along the way (called “hops” on the Internet) can read everything on that postcard / email. This includes the email attachments. There are a few ways around this. You could ZIP encrypt your email attachment, but then a passphrase key must be exchanged separately. You could use PGP encryption for email, but that requires additional setup and configuration on both the sender and receiver’s end. Continue reading “Using Google Drive instead of Email Attachments”